Terms & Conditions


Once a course is booked, cancellations are non refundable unless the course is re-scheduled within 30 days.  Participants booked within 24 hours are non-refundable if cancelled.  However, substitutions are permissible.

Late Arrivals

If a participant arrives late, the participant may not be allowed entry into class (at the discretion of the facilitator) and may forfeit the entire course fee.

Physical Course Requirement 

The participant understands that all courses involve physical components.  If the participant cannot perform the skills as outlined by the Red Cross and Heart and Stroke Foundation, he/she may take part in the course, but will not be certified. Participants must complete 100% of the course in order to receive certification. 


The safety of all course participants and instructors is our number one priority.  Once a class is in session, no other access from the public or non course participants will be permitted.  All participants will be temperature screened and must pass a COVID health questionnaire prior to entering the classroom.

Privacy Policy

Debco Safety takes your privacy very seriously and will ensure all participant information remains strictly confidential. Personal information will be transferred for certification purposes only to the Canadian Red Cross and the Heart and Stroke Foundation through a secure database.